Frequently Asked Questions

Welcome to our FAQ page where we have answers to some of the more common questions we get asked.

Categories

• Most Commonly Asked Questions (7)
• General Questions (15)
• Questions about Our Educational Material and Resources (12)
• Technical Questions (10)
• Membership, Payment, Billing and Subscription Questions (19)
• Using the Resources on Our Website (3)
• School and Teacher Questions (2)
• HomeSchool and Home Education Questions (1)
• Special Needs Questions (1)
• Zane Publishing Previous Software and CD-ROMs (1)

School and Teacher Questions

• Q) We are a school that is interested in using your online subtitled video library and would like to know more about the costs involved?

  A) The prices provided on our website are prices for the private subscriber. We also enable teachers of classes of up to a maximum of 25 students in a class to use our videos at the same prices.

  For School Licensing, we provide a quotation on a school by school basis to provide access to our entire subtitled video library. This quotation is based upon the total number of students in the school.

  If you are a school, or a teacher interested in requesting a quotation for an Annual School License, please contact us using our Contact page and remember to provide the total number of Students in your school.

  Similarly, if you represent a school district, then please provide the number of schools and the number of students in each school.

• Q) Are the subscription prices provided on your website for private users, teachers or schools?

  A) The subscription prices provide on our website are for private family users and for teachers that want to use our resources in classes of up to a maximum of 25 students.

  Teachers (or classes of more than 25 students) and schools and school districts wanting to use our resources need to purchase an Annual School License. We provide prices for schools and school districts by quotation based upon the total number of students at the school. To request a quotation please contact us using our Contact page - and please remember to provide the total number of students at your school.